Effective date: October 15, 2026
Sai Om Construction and Renovation Inc. (“Sai Om”, “we”, “us”) respects your privacy. This policy explains what personal information we collect through saiom.ca, how we use it, and the choices you have. We handle personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Information we collect
When you send an enquiry. Our quote and contact forms ask for your name, email address, phone number, project type, the service you need, project location, postal code, approximate budget, timeline and a description of your project. We only collect what you choose to send us.
When you contact us directly. If you email or call us, we keep the details you share so we can respond and, if you hire us, deliver your project.
When you comment on our blog. If comments are open, we collect the name, email address and comment you submit, along with your IP address and browser details to help detect spam.
When you browse the site. We use Google Analytics to understand how visitors use the site, such as which pages are viewed and how people arrive. Google Analytics uses cookies and collects information such as your approximate location, device, browser and pages visited. Our security and performance tools also record technical information such as IP addresses to protect the site from attacks and keep it running.
How we use your information
- To reply to your enquiry, arrange site visits and prepare estimates.
- To plan, carry out and follow up on work you hire us to do.
- To keep records required for our business, such as contracts and invoices.
- To improve our website and protect it from spam and security threats.
We do not sell your personal information. We do not add you to a marketing mailing list without your consent.
How your information is stored and shared
Form submissions are stored in our website’s database and sent to our business email. Our website and email are run by third-party hosting and technology providers, who process information on our behalf and may store it outside Canada. We share information with trades or suppliers only when it is needed to quote or complete your project. We may also disclose information where required by law.
Third-party content
Our site shows an embedded Google Map and Google reviews, and links to our Facebook and Instagram pages. These services may collect information about you under their own privacy policies when you view or interact with them.
Cookies
Cookies are small files stored by your browser. We use them for analytics and to make the site work properly. You can block or delete cookies in your browser settings; the site will still work, but some features may not.
How long we keep information
We keep personal information only as long as we need it for the purposes above, or as long as the law requires, and then delete it.
Your choices and rights
You can ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to how we use it, subject to legal and contractual limits. To make a request or ask a question about this policy, contact us using the details below. If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada.
Contact us
Sai Om Construction and Renovation Inc.
20 Dalkey Way, Ottawa, ON K2J 6V5
Email: info@saiom.ca
Phone: +1 (613) 793-0806
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last changed.